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Last Post:
Jul 30, 2010 11:33 AM
Last Post By: i picKed a winna
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Posts:
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Registered:
7/29/10
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APC9630 installation in SMT2200
Posted:
Jul 29, 2010 10:25 PM
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The plastic liner of the SmartSlot enclosure of the SMT2200 has 2 tabs that protrude from the case. The slot cover has 2 slots, through which the tabs pass, to allow the cover to fit flush against the case.
The APC9630 has 2 slots as well, but the slot at the left end does not align with the tab at the left end of the SmartSlot. This prevents the APC9630 from sliding into the SmartSlot.
I found nothing in the documentation for either the SMT2200 nor the APC9630 that mentions the tabs. Do the tabs exist for a reason? Does the fact that the left tab and slot don't line up indicate that the APC9630 cannot be used in the SMT2200, even though the APC web site lists the APC9630 as an accessory for it?
Thanks in advance for any assistance.
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Posts:
2,079
Registered:
10/18/07
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Re: APC9630 installation in SMT2200
Posted:
Jul 30, 2010 11:04 AM
in response to: Underwater Jake
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yes it works fine, we just need to send you a new updated faceplate. the earlier NMC2 faceplates were not adjusted before the SMT's were released.
if you want to PM me your shipping address/account info, i'll send you out a new faceplate. please confirm its AP9630 (vs. AP9631) and I need a serial number from the card.
if you prefer, confirm your email address in your profile and I will contact you via that method instead.
thanks!
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Posts:
2
Registered:
7/29/10
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Re: APC9630 installation in SMT2200
Posted:
Jul 30, 2010 11:20 AM
in response to: i picKed a winna
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Thanks very much.
The part is AP9630. The s/n on the face of the card is BA0915012758, and the one on the reverse is 1026819900041936.
The email in my profile is accurate.
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Posts:
2,079
Registered:
10/18/07
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Re: APC9630 installation in SMT2200
Posted:
Jul 30, 2010 11:33 AM
in response to: Underwater Jake
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email sent. thanks!
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