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Permlink Replies: 12 - Pages: 1 - Last Post: Mar 19, 2010 5:04 PM Last Post By: mtroha Threads: [ Previous | Next ]
clchee

Posts: 34
Registered: 3/20/09
NB455 Temperature format
Posted: Oct 5, 2009 9:45 PM
 
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Is there a more permanent way to make Netbotz report temperature values in Celcius. After browsing through the forum I managed to change temperature values from F to C in advanced view (ver 3.1.0). Unfortunately, I still see values in F from Web Browser (IE8) and email alerts.

HELP.

CHEE
mtroha

Posts: 390
Registered: 8/20/07
Re: NB455 Temperature format
Posted: Oct 6, 2009 1:02 PM   in response to: clchee in response to: clchee
Correct
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Chee,

In order to change the measurement from F to C on the NetBotz Advanced View and Basic View (web view), you should simply need to change the region and locale settings on your local computer. To change the notifications to use a different measurement, you need to change the time zone and locale via the NetBotz Advanced View under the Region settings.

So AV and BV depend on your local computer settings, and notifications sent depend on the NetBotz own regional time and locale settings.

-Mike

Update: I noticed that you mention your browser and AV conflict. Please ensure that after changing these settings that you close all instances of IE (maybe even reboot your computer) so that IE detects your computers new region settings. AV and BV should report using the same measurement.

null
vash


Posts: 45
Registered: 7/30/09
Re: NB455 Temperature format
Posted: Oct 16, 2009 12:51 AM   in response to: clchee in response to: clchee
 
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firmware upgrade....

recently version 3.2.0

Use upgrade icon....

This problemm occur me too..

I solved 3.2.0 version.
clchee

Posts: 34
Registered: 3/20/09
Re: NB455 Temperature format
Posted: Oct 21, 2009 6:54 AM   in response to: vash in response to: vash
 
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It is very confusing ! Is it a AV and browser conflict or firmware issue ?

Say, I want to try upgrading the firmware, can I download and install offline ?

I browsed the APC Software / Firmware site but only NetBotz Firmware/Software v3.1.2 (Rack Monitor 550/450, Wall Monitor 455/355) is avail.

Message was edited by: clchee
mtroha

Posts: 390
Registered: 8/20/07
Re: NB455 Temperature format
Posted: Oct 21, 2009 8:46 AM   in response to: clchee in response to: clchee
Helpful
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C.L.Chee,

Currently the BotzWare files needed to upgrade are not available for an offline upgrade. You can do the upgrade via the NetBotz AV if the NetBotz has internet access. If it is protected behind a firewall, please contact your local APC support and they will be able to send you a CD with the BotzWare files to do an offline upgrade.

These firmware files should be available online sometime in the future, but I do not currently have an ETA.

-Mike
clchee

Posts: 34
Registered: 3/20/09
Re: NB455 Temperature format
Posted: Oct 22, 2009 10:30 PM   in response to: mtroha in response to: mtroha
 
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Thanks, I'll try out the firmware upgrade.
knguyen

Posts: 3
Registered: 3/9/10
Re: NB455 Temperature format
Posted: Mar 10, 2010 10:21 AM   in response to: mtroha in response to: mtroha
 
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I don't understand why you have to make user to change region in order configure the temperature format, should be user selectable option? so smart!
mtroha

Posts: 390
Registered: 8/20/07
Re: NB455 Temperature format
Posted: Mar 10, 2010 7:21 PM   in response to: knguyen in response to: knguyen
 
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By changing the locale, we can reflect not only temperature conversions, but also language and locale based formatting of things such as time and dates.
knguyen

Posts: 3
Registered: 3/9/10
Re: NB455 Temperature format
Posted: Mar 11, 2010 9:58 AM   in response to: mtroha in response to: mtroha
 
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I deployed these Netbotzs in the US and our customers requested to display "C" format instead of "F" and this thing won't allow it unless we have to go through all the trouble in order to display "C" format. Our customers used to the AP9320 and we don't have a solution for them. I will NOT use netbotz for our product.
mtroha

Posts: 390
Registered: 8/20/07
Re: NB455 Temperature format
Posted: Mar 11, 2010 6:49 PM   in response to: knguyen in response to: knguyen
 
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Setting the localle to English (UK) should allow your customer to display in Celsius. Also, the NetBotz 200 is still based on the APC NMC technology and allows a simple selection for C or F, but don't not support the more advanced features of the NetBotz 355 and above models.

-Mike
knguyen

Posts: 3
Registered: 3/9/10
Re: NB455 Temperature format
Posted: Mar 18, 2010 12:16 PM   in response to: mtroha in response to: mtroha
 
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I found a solution for this, I use the racsense RSO and it works. No more APC!
phoenix

Posts: 16
Registered: 12/9/09
Re: NB455 Temperature format
Posted: Mar 18, 2010 3:00 PM   in response to: knguyen in response to: knguyen
 
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@ mtroha

I use the Netbotz 500 and 320 units version 2.6 and have changed the locale to English Uk but the temperature is still displayed in farenhites i am cluless as to how to change it degrees celsius.Thank you for the information about changing the temperature format in the alert messages.Havnt tried it yet so i dont know if it wiil work .When next i am at the clients site will try it.

Message was edited by: phoenix
mtroha

Posts: 390
Registered: 8/20/07
Re: NB455 Temperature format
Posted: Mar 19, 2010 5:04 PM   in response to: phoenix in response to: phoenix
 
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Hi Phoenix,

If you are looking to change the reading from F to C within your Advanced View software, you will need to change the locale of your computer. Our software reads the locale information from your computer (as set under Windows Control Panel) and uses that to determine the formatting options, so that each user may have their own preferences for viewing the sensor readings. Try changing the locale on our computer to something like English (UK). You will need to restart the NetBotz Adanced View software and then it should be displaying in Celsius. I believe windows even has a locale/language bar that you can enable to quickly switch between different locales on the fly.

Let us know if you have any further problems!

-Mike
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